FAQ

We regularly receive various questions. It is good to know that we are always ready to answer these questions. Because some questions come in more often than others, we keep track of the answers we often give at this location.

Absolutely not! Chipmunk does not replace any doctor or healthcare provider. Chipmunk helps the doctor by evaluating patient data according to the guidelines of the treating doctor. Chipmunk is there to help doctors and other healthcare providers.

No, we do not automate existing processes (which often makes them unnecessarily complex) like most eHealth solutions. Chipmunk helps the patient manage his own health so that the caregiver can spend his time on other useful things.

the measuring equipment automatically establishes a wireless connection with the Chipmunk box that is at the patient’s home. The box then sends the data to the Chipmunk Cloud. The data is protected according to the latest standards and is stored and managed in the medical certified cloud of Chipmunk partner Philips.

No, Chipmunk is not an app that only digitizes existing processes. Chipmunk actually changes healthcare by establishing an intelligent digital connection between patients at home and their caregivers.

No, not in the traditional sense of the word. The patient remains the owner of his own (medical)data at all times and determines what is done with it. The caregiver gets access to the data if the patient gives permission. Through advanced data management, the caregiver is only presented what is relevant to him (to be set per patient according to the criteria of the practitioner). Chipmunk does learn from the patient data itself so that Chipmunk can provide more personal advice and make better predictions regarding the health of a patient.

Actually, yes, but the term has so often only been used to digitize or automate a care process that we would rather not be associated with it. We therefore see Chipmunk as a redesigner (or redesigner) of part of the healthcare landscape. We renew healthcare, we do not automate. What you call it is in any case secondary to us.

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